FAQ/Knowledgebase

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What is the lifetime I can expect from a HandyDeck deck?
Your HandyDeck deck will provide many years of enjoyment even when fully exposed to the weather. The ...

What are the main benefits of HandyDeck tiles vs a traditional deck?
One of the biggest benefits is that you can easily install the deck tiles yourself, even if you're n ...

Is it easy to remove a single tile if necessary?
One of the big advantages of the HandyDeck system is that our special interlocking mechanism en ...

Where can I get HandyDeck tiles?
Since we have yet to establish a widespread distribution network in the USA, the easiest ...

What's the typical lead time for shipment of an order?
Normally, all of our products are available ex-stock either from our East coast warehouse in La ...

How do I calculate how many tiles I'll need?
If it's a simple rectangular or square area that you wish to cover, then you simply multiply the wid ...

Is shopping on HandyDeck's web site secure?
Your Internet web browser can operate in a "standard" mode (used for typical browsing and Internet s ...

What happens if an item is damaged during shipping?
If, for some reason an item is damaged during shipping, and it is obvious at the time you receive th ...

What is HandyDeck's Returns & Refunds Policy?
In the case of any damage or defects, we will gladly send replacement products to you at no addition ...

What is HandyDeck's privacy policy?
Your privacy is our priority! Your personal information and your order will be kept confidential and ...

Do I have to pay sales tax on my purchases?
The following tax amounts are automatically calculated and added to your invoice by our shopping car ...

Most Viewed Questions

What stops the tiles from moving or sliding?
HandyDeck tiles have inbuilt connecting tabs on all four sides which lock each tile securely to ...

What is the lifetime I can expect from a HandyDeck deck?
Your HandyDeck deck will provide many years of enjoyment even when fully exposed to the weather. The ...

What tools will I need to install the tiles?
HandyDeck decking tiles can normally be snapped in place without the need for any special tools ...